Making an insurance claim

Making an insurance claim

We make claiming simple.

Ideally, you’ll never need to make a claim. If you do, you can be confident we’ll make the process as straightforward as possible.

How to make a claim

To get started, call 1300 360 149 and ask to speak to our insurance team.

They’ll confirm if you’re eligible to make the claim, and then talk you through what you need to do next. This may include sending us medical evidence or other important information to help the process run smoothly.

We’ll let you know the result as soon as possible after our insurer has reviewed your application.