Health – the type of wealth we all want
We’ve partnered with our insurer, MetLife, to give you access to 360Health – an award-winning online health and well-being service – at no extra cost to you.
What’s on offer?
While we’re here to help you achieve better retirement outcomes, we also understand the importance of ensuring your journey to, and in, retirement is a healthy one.
You can use 360Health to help with your mental health, medical questions, nutrition, and fitness and recovery support, all provided by a team of qualified health professionals. And the best part, it can all be accessed online, from the comfort of your own home. Plus, if you have a partner or children, they too can access the service at no extra cost.
Here’s a snapshot of the 360Health services
| Mental health1 | Nutrition | Fitness & mobility | Expert medical opinions | Ask a clinician |
|---|---|---|---|---|
| A team of Australian-based experts available to help you understand and plan your mental health journey. | Access a qualified dietitian to talk through your nutritional goals and build a personalised plan. | Help with your general health and fitness, or support in recovering from injury or surgery. | Global specialist doctors available to review your medical files and provide their opinion and treatment recommendations. | Have your medical questions answered by a GP, paediatrician, or mental health clinician within 24 hours. |
1To access Mental Health Assist you need to be 18 years old or above.
How do I access 360Health?
Simply visit the 360Health portal and select the service you’re after.
If you have already registered for 360Health, just log in to your 360Health Virtual Care app and start a service.
Information correct as at 14 November 2023.
The information about MetLife life insurance is general only and does not take into account your personal situation, financial situation, needs or objectives. Before deciding whether to acquire, or continuing to hold, any of our products, please read the PDS and TMD available at metlife.com.au. MetLife Protect is issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife). MetLife Protect Super is issued by Equity Trustees Superannuation Limited (ABN 50 055 641 757, AFSL 229757). The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. You should always consult a licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regime, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. 360Health Virtual Care is a service provided by Teladoc Health. Teladoc Health is a separate and independent entity to MetLife, and MetLife will not be responsible for the nature or quality of services provided by Teladoc Health. Access to these services will be at MetLife’s reasonable discretion and is eligible for all MetLife Protect customers and eligible clients who have received a specific code to activate the service. MetLife reserves the right to reasonably discontinue or change the services at any time. For the Virtual Care app terms and conditions please visit www.360healthvirtualcare.com.