Accessing super
12 August, 2025

When super contributions stop: What you can do

It’s easy to set and forget your superannuation, but taking a few minutes to check in can make a big difference down the track. If something doesn’t look quite right, it’s okay to ask questions or take action. After all, your future self will thank you.

Keeping your super on track

If you’re 18 years or older and working, your employer should be paying super for you. As of July 2025, this amount is 12% of your before-tax salary. But sometimes things slip through the cracks, so it’s worth checking regularly to make sure your super’s being paid correctly.

Start by checking your account

Log in to Member Online or MyGov to see if contributions are coming in regularly. You can also check your payslips—super should be listed separately.

Talk with your employer

If something doesn’t look right, start by having a chat with your employer or payroll team. It might be a simple fix.

 

Still not sure? You can report it

If you’ve spoken with your employer and still think your super isn’t being paid, you can report it to the ATO. They’ll follow it up for you.

 

Why it matters

Super is your money for your future. Making sure it’s paid now means you’re building a stronger financial future. Understanding how super works can help you spot issues early and know what to expect.

Want to see how your super could grow? Try our Retirement lifestyle calculator to get an idea of your future balance and how small changes today can make a big difference later.

 

This is general information only and doesn’t take into account your objectives, financial situation or needs. Before making a decision about CareSuper, you should consider if this information is right for you.

Consider the PDS and TMD at caresuper.com.au/pds. Issued by CareSuper Pty Ltd (Trustee) (ABN 14 008 650 628, AFSL 238718). CareSuper (Fund) (ABN 74 559 365 913). Any advice is provided by CareSuper Advice Pty Ltd (ABN 78 102 167 877, AFSL 284443).