Terms of use

This website is provided by CareSuper Pty Ltd (Trustee) (ABN 14 008 650 628, AFSL 238718). CareSuper (Fund) (ABN 74 559 365 913).

By accessing, viewing, relying on or otherwise using the CareSuper app, online account (i.e. Member Online) or website, you're deemed to have read and agreed to these terms. You should regularly revisit this page to review the terms as they may change in the future. If you don't agree to these terms, you must cease accessing and using the CareSuper app, online account and website immediately.


Material contained on this website is copyright. Other than as permitted under law, no part of this website may be reproduced, stored or distributed without prior written consent of CareSuper Pty Ltd.


The information on this website is given in good faith and has been derived from sources believed to be reliable and accurate. Although every reasonable effort is made to provide information that is current and accurate, you should be aware that there's still the possibility of technical inaccuracies and inadvertent errors. CareSuper Pty Ltd (including its employees and agents) makes no warranties and accepts no liability in relation to the material contained on the CareSuper app, online account and website and any linked external websites.


Access to the CareSuper app, online account and website may be restricted on occasions due to scheduled or unscheduled maintenance or for other reasons. You should take this into account when you need to provide information to CareSuper by a particular date or time.


You must not use this website in a manner that breaches or is likely to breach any law or relevant code of conduct or that infringes any person's rights, including any conduct that would require CareSuper Pty Ltd or any of its directors, officers, employees and associates to remedy any loss or damage occasioned by such activity.


CareSuper accounts


We'll take reasonable steps to protect your account information and to validate transactions provided you've complied with these terms.


If you have a CareSuper account you must:

  • take reasonable steps to protect your credentials and account details
  • notify us immediately if you believe that your login details have been obtained or used by a third party without your permission
  • provide true and accurate information to us and acknowledge that, while we take reasonable steps to verify the accuracy of your information, we take no responsibility for incorrect information provided by you
  • acknowledge and agree that you'll be solely responsible for any actions committed that result from inappropriate management of your credentials and account details, and for any misuse of your account unless and until you notify us in accordance with these terms. 

Any personal information collected through the CareSuper app, online account or CareSuper website will be treated in accordance with our Privacy policy. 


Any advice provided on the CareSuper website is provided by CareSuper Advice Pty Ltd ABN 78 102 167 877, AFSL 284443 (CareSuper Advice) which is wholly owned by CareSuper Pty Ltd, the trustee of CareSuper. Read the CareSuper Advice Financial services guide or by call us on 1800 005 166 for a copy.


Any advice provided on the CareSuper app, online account or website is of a general nature. It's been prepared without taking into account your particular financial needs, circumstances and objectives. You should assess your own financial situation and read the relevant guide relating to the products before making a decision based on this advice. You may wish to seek the help of an adviser to do so. 


The CareSuper website is provided by CareSuper Advice Pty Ltd ABN 78 102 167 877, AFSL 284443 (CareSuper Advice) which is wholly owned by CareSuper Pty Ltd, the trustee of CareSuper. Read the CareSuper Advice Financial services guide or by call us on 1800 005 166 for a copy.

⚠️   Notice: We are experiencing high call volumes. If you are having issues logging in see our guide to getting back online. We will be closed from 2pm on 24th December and will reopen on the 30th December. Some transactions will be delayed during this period. ×

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