Updating your super details online
Why should I update my super details online?
Keeping your super details up to date ensures your account remains accurate, secure, and able to receive contributions correctly.
How do I update my super details online?
You can update your super details online by logging into your account, editing your profile, and saving your changes.
With CareSuper, you can update your details quickly through Member Online or the mobile app by navigating to “Your details” and updating your information securely.
What details can I update in my super account?
You can update personal and account details online, including:
- Address details
- Communication preferences
With CareSuper, keeping these details current helps ensure you receive important account updates.
Can I update my details using the mobile app?
Yes. Personal details can be updated using a super fund’s mobile app.
With CareSuper, the mobile app allows you to view, edit and securely save your details, making it easy to manage your account on the go.
What details can’t be updated online?
Some sensitive changes may require additional verification, such as:
- Name changes
- Mobile number
- Date of birth
- Identity-related updates
With CareSuper, these changes may require supporting documents to protect your account.
Why is it important to keep your details up to date?
Keeping your details updated helps:
- Maintain account security
- Receive important communications
- Avoid delays in transactions
Is it safe to update super details online?
Yes. Super funds use secure systems to protect your information.
CareSuper takes your privacy seriously and have strong security measures in place to help protect your account. You can further protect your account by using strong passwords and keeping your login details private.
What should I do if I can’t update my details online?
If you can’t update a detail online, contact your super fund for support.
With CareSuper, you can contact them for help to update and manage your super online.