Statements and contributions
Accessing your super statements and contributions online
You can view your super statements and track contributions through your online account to stay informed about your retirement savings.
How do I access my super statements online?
You can manage your super statements online by logging into your account and navigating to your inbox.
With CareSuper, you can view and download your statements securely through Member Online or the mobile app.
How do I download my super statements?
To download your statement:
- Log in to Member Online
- Go to your Inbox
- Select "Statements" as your "Correspondence type" and click Search
- Select the document
- Download or save it
What information is included in a super statement?
A super statement includes:
- Account balance
- Contributions received
- Investment performance
- Fees and costs
- Insurance details
Can I track my super contributions online?
Yes. You can track contributions through your super account.
With CareSuper, you can view:
- Employer contributions
- Personal contributions
- Contribution history
- Recent transactions
Why can’t I see a recent contribution?
There may be a delay between when a contribution is paid and when it appears in your account.
With CareSuper, employer contributions may take time to appear due to processing and reporting cycles.
What should I do if a contribution is missing?
If a contribution is missing:
- Review your contribution history
- Check with your employer
- Contact your super fund if needed
With CareSuper, support is available if you need help following up on missing contributions.
Why is tracking contributions important?
Tracking contributions helps you:
- Ensure your employer is paying your super correctly
- Identify issues early
- Stay on track for retirement
Find out more about managing your super online