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What makes an Industry SuperFund different

Join an Industry SuperFund

Service you expect, care you deserve

At CareSuper, we're run only to benefit our members, not shareholders. That's just one of the perks of being with an Industry SuperFund.

What is an Industry SuperFund?

An Industry SuperFund is run only to benefit members, has low fees and doesn’t pay commissions to financial planners.

Industry SuperFunds were originally set up to look after the super and retirement needs of people in specific industries, protecting them from high fees and commissions.

Now all Australians can join, no matter what industry you work in.

 

industry superfund memebership

What is the difference between an industry and retail super fund?


The main difference comes down to who the fund is run for:

  • Industry SuperFunds (like CareSuper) are run to benefit members. Profits are put back into the fund to grow your super. They don’t have shareholders.
  • Retail super funds are usually run by banks or financial institutions. They aim to make a profit, and those profits often go to shareholders.
  • Industry SuperFunds also tend to have lower fees and don’t pay financial planners commissions, making them a more cost-effective option for many Australians.
 

 

 

What are the advantages of choosing an industry superannuation fund?

There are several advantages to choosing an Industry SuperFund like CareSuper:

 
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We exist to benefit you

Our members’ best interests are at the heart of everything we do. As an Industry SuperFund, we’re run to benefit you and not external shareholders. This means profits are returned to the fund and our members, instead of being paid out as dividends as is the case with retail super funds (typically run by banks and investment companies).

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A history of strong long-term performance

We have a history of strong investment returns1 and make active investment choices, hunting for the best opportunities with the aim to maximise your returns.

On average, Industry SuperFunds have out-performed retail super funds over the past five, 10 and 20 years.2  This means better value, better returns and more super for you.

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Competitive fees, insurance options and quality service

We aim to keep our fees as competitive as possible and provide truly personalised, award-winning customer service.3

We also offer affordable and flexible insurance to protect you and your family.


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No commissions on advice - advisers working in your best interests

Super can be complicated. That’s why we offer education and advice from our super experts, available at no extra cost to you — it’s included in the administration fees and costs charged to your account.

As an Industry SuperFund, we only charge what we need to and we don’t charge you to profit shareholders. Our Superannuation Advisers are our employees, so they’re paid a salary. They don’t receive any fees or commissions for any personal or general advice provided to you.

 

 

 

Why Choose an Industry SuperFund?

Whether you're just starting out or getting serious about your retirement, choosing an Industry SuperFund like CareSuper can make a real difference. 
It's super that puts you first.

 

 

help when you need it help when you need it

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What our members say+

 "What I like about CareSuper is that I feel that they are ethical and trust worthy."
 "I feel that I'm engaged by the fund, I get regular updates about different topics and invites to events, I'm very happy." 
 "I just really love that CareSuper puts us first."

1. Past performance isn’t a reliable indicator of future performance

2. https://www.industrysuper.com/campaigns/compare-the-pair/

3.  CareSuper was ranked number 1 for customer experience across the financial sector by Customer Service Benchmarking Australia (CSBA) for the period January to March 2026. CareSuper has an agreement with CSBA for quality assurance and staff training within their contact centre. Awards and ratings are only one factor when deciding how to invest your super. Read about the award methodology at csba.com.au.

+The opinions expressed are those of the member and do not necessarily reflect CareSuper's policies or opinions.