Contact us

We pride ourselves on excellent service, personalised advice and support you can count on.

Call us on 1800 005 166

High call volumes 

We're experiencing higher-than-normal enquiry volumes. We apologise for the delay and promise to assist you as soon as we can.


Get back online 

For Heritage CareSuper members, re-set your Member Online password with your email address or old CareSuper Client ID. Download the new app from your app store.

For Heritage Spirit Super members, log in to Member Online with your member number or email. If your app didn’t update automatically, download the new version from your app store.

 

Tips for getting online 


Phone us

1800 005 166


Free call in Australia
8am - 7pm Monday to Friday (AEST/AEDT)


Overseas?

Call +61 3 7042 2723

Write to us

Complete the form and we'll get back to you OR email us at [email protected].

 

Send us post

CareSuper

GPO Box 1547

Hobart TAS 7001

Visit us

To make an appointment at an office location near you, call us on 1800 005 166 or submit an online enquiry.

Media enquiries

David Imber 
David Imber Advisory 

[email protected]

Or 0413 274 204

National Relay Service

If you're d/Deaf or have a hearing or speech impairment, you can contact us through the National Relay Service.

Text telephone (TTY): 133 677

Speak and listen: 1300 555 727

SMS relay: 0423 677 767

Then, ask to be put through to CareSuper on 1800 005 166.

Interpreter services

To speak with us in a language other than English, call the Translating and Interpreting Service (TIS National) on 131 450 to pre book a phone interpreter for your call with us.

For more information, visit:
TIS National website.