Member statement hub

We're preparing your Member statement

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We’ll be sending your latest annual Member statement for FY26 from early October onwards.

In the meantime, there are some simple ways to find all your account details right now.

Your personalised account snapshot

You don’t need to wait for your statement to understand your account. You can access your balance, transaction summaries and key account details for the financial year anytime in Member Online.

Log in to Member Online

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View your account summary

See your EOFY summary balance, contributions, fees, and other transactions.

How to access:

  • Go to Transactions → Transaction summary
  • Select your start and end dates
  • Click Search

How to download:

  • Go to Export at the bottom of the page
  • Select your preferred format
  • Click Go

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Review all your transactions

Keep an eye on your account activity. You can dig deeper into your transactions at any time.

How to access:

  • Go to Transactions → Transaction history
  • Select the types of transactions you want to view
  • Choose your date range
  • Click Search

How to download:

  • Go to Export at the bottom of the page
  • Select your preferred format
  • Click Go

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Get a snapshot of your account

View your account details, beneficiaries, investment options and insurance cover.

How to access:

  • Go to Transactions → Account snapshot

How to download:

  • Go to Export at the bottom of the page
  • Select your preferred format
  • Click Go

FAQs

Find out how to set up and access your account.

We’ve answered some common questions in our Member Online FAQs.

Visit our investment performance page for the latest information. Your statement will include your investment earnings for the 2025-26 financial year. You can also see this information from the ‘Transactions’ section of your Member Online account.

If you had an account with us on 30 June 2026, we’re required to send you an annual Member statement showing your transactions, account balance and other key details for the financial year.

Your Member statement includes details of all your transactions for the financial year, as well as other information, including your investment options and earnings, insurance cover (if applicable), beneficiary nomination details and a breakdown of the fees you paid throughout the financial year. While you’re waiting for your statement, you can also view these details in Member Online or the CareSuper app.

First, log in to Member Online. Then in the ‘Transactions’ section, look for your ‘Account snapshot’. Your snapshot shows you your current account details.

If your super was transferred to CareSuper on 1 October 2025 and you were still a member with us on 30 June 2026, yes we’ll be sending you an annual Member statement.

Your statement will show all your transactions from 1 October 2025 onwards. Visit the MIESF information hub for more details.

If we have a valid email address for you and you haven’t opted out of receiving your statement electronically, we’ll email you when your statement is available in your Member Online inbox.

If we don’t have a valid email address for you or if you’ve opted to receive your statement in the mail, we’ll post your statement to the address we have on record for you. You’ll also be able to download your statement from your Member Online inbox.

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Need more info? We're here to help.

If you’re after your account details, we can help you out. Get in touch and we’ll provide you with any details you need. 

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