In today’s world, health and wellness are more important than ever. That’s why it’s great news that MetLife’s 360Health program has been awarded Money’s Health and Wellness Cover of the Year 2024. For you and your family^{^}, this means access to a wide range of health services without any additional cost. It’s a straightforward way to look after both your physical and mental wellbeing.

What is MetLife 360Health?

MetLife 360Health offers you virtual access to a comprehensive network of healthcare professionals. This includes medical specialists worldwide, general practitioners, mental health clinicians, and allied health practitioners. And the best part? It’s available at no extra cost to you.

BENEFITS

Quick consultations: The waiting times to see a health professional are short, making it easier for you and your family¹ to get the care you need quickly.
Family coverage: Not just for you, your family¹ can also benefit from the medical and wellness services offered.
No extra cost: One of the biggest advantages is that all these services come at no additional cost.
Convenient care: Access to professional health and medical services from the comfort of your home.

SERVICES OFFERED

Medical:

• Get a second opinion from experts around the world on your diagnosis or treatment options, or the need for surgery.
• Ask any medical question to a general practitioner or paediatrician and get a response in 24 hours.

Mental health:

• Anyone over 18 can book to have their general questions answered online by a mental health specialist, and access a confidential in-depth mental health review by a team of Australian-based experts. 
• Questions for a mental health clinician? Expect answers within 24 hours.

Health and wellbeing:

• Consult with an accredited dietitian for nutrition and diet advice or get a personalised fitness or mobility plan from an exercise physiologist.

Recovery support:

• Seek help to get back to health or work from a serious illness or injury. This service is only accessible to MetLife insured customers.

How to access MetLife 360Health

MetLife 360Health is your comprehensive, easy-to-access solution for health and wellness, designed to support you and your family¹. Make 2025 the year you prioritise your health with MetLife 360Health, the award-winning program for all your health needs.

Member benefits

References: ^ The term ‘family’ consists of your children, partner, parents and parents in-law.
Disclaimer: The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. All services are provided by a third party, Teladoc Health Pty Limited.
The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.  

 
Information correct as at 20 November 2024.