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We truly care for our members. Just ask them.
James
CareSuper Member5
'Caroline was absolutely brilliant. So caring, so patient. Caroline fixed everything.'
Vanessa
CareSuper Member5
'Dave was brilliant and extremely helpful and patient. Excellent customer service and care.'
Sara
CareSuper Member5
'Sarah was, in complete honesty, the absolute best customer service representative I've ever had the pleasure of speaking with.'
1Chant West Super Fund Performance Survey, June 2025, MySuper – Growth (61% - 80%). Net returns for periods to 30 June 2025. Past performance isn’t a reliable indicator of future performance. The value of investments can rise or fall, and investment returns can be positive or negative.
On 1 November 2024, the former CARE Super fund (ABN 98 172 275 725) merged into Spirit Super and the investment options in the merged fund were aligned with the former CARE Super fund investment options (other than the Long-term option (Managed Income only)). The figures on this page that relate to the period before 1 November 2024 reflect the performance for the corresponding former CARE Super fund investment options only (other than the Long-term option (Managed Income only)). Investment performance history for the Spirit Super investment options before 1 November 2024 can be viewed here.
2CareSuper was ranked number 1 for customer experience across the Superannuation and financial sectors by Customer Service Benchmarking Australia (CSBA) for the period April 2024 to March 2025. CareSuper has an agreement with CSBA for quality assurance and staff training within their contact centre. Awards and ratings are only one factor when deciding how to invest your super. Read about the award methodology at csba.com.au.
3CareSuper Advice is a financial advice service available to CareSuper members through CareSuper Pty Ltd (ABN 78 102 167 877, AFSL No. 284443) which is licensed to provide financial advice services and deal in financial products. CareSuper Advice is wholly owned by CareSuper Pty Ltd ABN 14 008 650 628, AFSL No. 238718 (Trustee) which is the trustee of CareSuper ABN 74 559 365 913 (Fund).
4Report issued by SuperRatings Pty Limited (SuperRatings) ABN 95 100 192 283, a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445 (Lonsec Research) a fully owned subsidiary of Lonsec Holdings Pty Ltd ABN: 41 151 235 406 (Lonsec Group). Generation Development Group Limited ABN 90 087 334 370 is the parent company of Lonsec Group. The information used in compiling this data comes from sources considered reliable and is not guaranteed to be accurate or complete. Past performance is not a reliable indicator of future performance. Any expressed or implied rating or advice presented in this document is limited to General Advice and based solely on consideration of the merits of the superannuation financial product(s), without considering any person’s particular financial circumstances. The reader should read the Product Disclosure Statement and seek personal advice before making a decision on the financial product. SuperRatings’ research process relies upon the participation of the superannuation fund or product issuer(s). Should the superannuation fund or product issuer(s) no longer be an active participant in SuperRatings’ research process, SuperRatings reserves the right to withdraw the rating and document at any time and discontinue future coverage of the superannuation and pension financial product(s).Copyright Disclaimer: © SuperRatings Pty Ltd. All rights reserved. This report may also contain third party material that is subject to copyright. To the extent that copyright subsists in a third party it remains with the original owner and permission may be required to reuse the material. Any unauthorised reproduction of this information is prohibited.
5The opinions expressed are those of the member and do not necessarily reflect CareSuper’s policies or opinions.





