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James
CareSuper Member5
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1CareSuper and MetLife have no involvement in the provision of the services provided by Teladoc Health and are not responsible for the nature or quality of those services. CareSuper does not recommend or endorse the above services or receive any financial benefit if you choose to use these services. Should you choose to use any of the above services, you do so at your own risk based on your own enquiries and on the terms and conditions, including as to your privacy, on which those services are provided by Teladoc Health. CareSuper respects your privacy and does not supply your personal details to Teladoc Health. The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. You should always consult a licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regime, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. All services except for Recovery Support are provided by Teladoc Health. Teladoc Health is a separate and independent entity to CareSuper and MetLife, and neither CareSuper and MetLife will be responsible for the nature or quality of services provided by Teladoc Health. Access to these services will be at MetLife’s reasonable discretion and is eligible for all CareSuper members and eligible clients who have received a specific code to activate the service. MetLife reserves the right to reasonably discontinue or change the services at any time. For the Virtual Care app terms and conditions please visit www.360healthvirtualcare.com.
2CareSuper Advice is a financial advice service available to CareSuper members through CareSuper Pty Ltd (ABN 78 102 167 877, AFSL No. 284443) which is licensed to provide financial advice services and deal in financial products. CareSuper Advice Pty Ltd is a wholly owned company of CareSuper (Secretariat Co) Pty Ltd ABN 29 104 826 413, a related entity of CareSuper Pty Ltd ABN 14 008 650 628, AFSL No. 238718 (Trustee) which is the trustee of CareSuper ABN 74 559 365 913 (Fund).
3CareSuper was ranked number 1 for customer experience across the financial sector by Customer Service Benchmarking Australia (CSBA) for the period January to June 2026. CareSuper has an agreement with CSBA for quality assurance and staff training within their contact centre. Awards and ratings are only one factor when deciding how to invest your super. Read about the award methodology at csba.com.au.
4Chant West Super Fund Performance Survey, June 2025, MySuper – Growth (61% - 80%). Past performance isn’t a reliable indicator of future performance. The value of investments can rise or fall, and investment returns can be positive or negative. Net returns for periods to 30 June 2025. On 1 November 2024, the former CARE Super fund (ABN 98 172 275 725) merged into Spirit Super and the investment options in the merged fund were aligned with the former CARE Super fund investment options (other than the Long-term option (Managed Income only)). The figures on this page that relate to the period before 1 November 2024 reflect the performance for the corresponding former CARE Super fund investment options only (other than the Long-term option (Managed Income only)). Investment performance history for the Spirit Super investment options before 1 November 2024 can be viewed here.
5The opinions expressed are those of the member and do not necessarily reflect CareSuper’s policies or opinions.
Awards and ratings are only one factor to be taken into account when deciding how to invest your super. SuperRatings - CareSuper has an agreement with SuperRatings Pty Ltd (SuperRatings) ABN: 95 100 192 283 a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445 (Lonsec Research) for the provision of research, reporting and marketing services, which permits us to use the SuperRatings logos for marketing purposes. Read about the award methodology.