Protecting Your Super
Keeping your account is easy
To keep your account open and stop your super from being transferred to the ATO, you’ll need to let us know.
How to keep your account
You can let us know to keep your account active by:
- calling us on 1800 005 166
- emailing us at [email protected]
More ways to keep your account
- Boost your super via BPAY®. Find your BPAY® details in Member Online or call us on 1800 005 166.
- Nominate or change a binding beneficiary.
- Find and combine your other super accounts to CareSuper1.
- Change how your super’s invested. You can log in to Member Online, call us or complete our Change your investments form.
If you have any questions, contact us.
Act now to keep your account
You’ll need to take action soon if you want to keep your account. If you don’t, we’ll be required to transfer your super to the ATO in the next sweep (April or October). If this happens and your account closes, we’ll let you know when it happens. The ATO will then try and match this account with another super account you may have.
About Protecting Your Super (PYS) laws
Under PYS laws, all super funds are required to transfer inactive, low-balance members’ super to the ATO in April and October each year. Your account may be considered inactive if it hasn’t had any contributions or money transferred in for 16 months and has a balance of less than $6,000.
Build your super with a proven outperformer
Speak to a super expert
As a CareSuper member, you have access to super-related advice and information over the phone at no extra cost.4
1 Before combining your super into CareSuper you should consider whether this is right for you and check if you will be charged any fees. You should also check the impact on any insurance arrangements (such as loss of insurance) or other benefits. Contact us to find out if you’re eligible to transfer your cover to us before combining accounts. Consider if you want to claim a tax deduction or split contributions, as you won’t be able to do this on the contributions you’ve transferred. Once combined, let your employer know you’ve changed super funds. All future contributions should then be paid to CareSuper.
2 The performance figures utilised reflect the performance for the former CARE Super fund investment options pre-1 November 2024. Performance history for Spirit Super investment options prior to 1 November 2024 is available at www.caresuper.com.au.
3 SuperRatings 20 year Platinum Performance 2004-2024 for CareSuper. The Platinum Performance award reflects the performance for the former CARE Super fund investment options pre-1 November 2024. P performance history for Spirit Super investment options prior to 1 November 2024 is available at www.caresuper.com.au.
4 Consider the PDS and TMD at caresuper.com.au/pds. Issued by CareSuper Pty Ltd (Trustee) (ABN 14 008 650 628, AFSL 238718). CareSuper (Fund) (ABN 74 559 365 913). Any advice is provided by CareSuper Advice Pty Ltd (ABN 78 102 167 877, AFSL 284443).