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Why CareSuper

Partner with us

When you partner with CareSuper, you gain a fund focused on stronger outcomes, smoother journeys and real adviser support.

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Built to grow, protect and simplify your clients’ wealth — while making advice easier.
protection

One simple formula: competitive fees + active expertise = stronger long-term outcomes.
super support

A true partner to advisers — smoother journeys, consistent performance and service that powers your business.

The CareSuper difference for advisers

White arrow iconDedicated Business Development Managers supporting you at every stage.

White arrow icon Fast, simple access to member information

White arrow icon Streamlined advice fee deductions

White arrow icon Dedicated Adviser Support line

White arrow icon Broad investment choice, including responsible and direct investment options

White arrow icon Flexible and managed retirement solutions

White arrow icon Comprehensive insurance options

White arrow icon Strong long-term, risk-adjusted performance

Your award-winning superannuation fund

Caresuper Award logos Caresuper Award logos
Caresuper Award logos Caresuper Award logos

Our purpose & approach: Bigger net benefits over the long term

CareSuper is a profit-to-member fund — meaning every decision is made in your clients’ best interests, not shareholders’. We focus on:

  • Keeping fees low and transparent
  • Actively managing investments to outperform over time
  • Protecting capital during market downturns
  • Building diversified portfolios for smoother long-term returns

The result? Consistently stronger net outcomes for members and greater confidence for advisers recommending CareSuper. 

 

A strong service culture advisers can rely on

We don’t just support your clients — we actively support your advice business. Advisers benefit from:

  • Dedicated Business Development Managers with deep technical expertise
  • Fast account access and streamlined authorities
  • Hands-on implementation and admin support
  • Practical adviser resources
  • Easy process to deduct advice fees. 

Our service culture has been recognised with top industry rankings, reflecting our focus on responsiveness, expertise and genuine partnership. 

 

A proven long-term performance story

CareSuper’s active investment philosophy is designed to both outperform in growth markets and outprotect in downturns. Highlights include:

  • Consistent outperformance of the SuperRatings median over 5, 10, 15 and 20 years
  • Strong downside protection during major market events (GFC, COVID, recent volatility)
  • SuperRatings Accountability & Transparency Award 2026, setting the benchmark for clear communication, responsible governance, and putting members first.

This smoother ride helps clients stay invested, stick to strategy and achieve stronger retirement outcomes.  

 

CareSuper keeps costs competitive while offering genuine flexibility:

  • Simple, transparent fee structure
  • No commissions or hidden costs
  • Broad managed investment options
  • Asset class options for tailored portfolios
  • Direct Investment Option for engaged investors

Lower costs mean more of your clients’ returns stay invested and compounding over time. 

Responsible investing

We integrate ESG considerations across our investment process — not as a trend, but as a core driver of long-term risk management and opportunity.
Our commitments include:

  • meaningful investment in climate transition opportunities
  • active ownership through engagement and voting
  • industry recognition as a Responsible Investment Leader

This gives advisers confidence their clients’ money is working responsibly — without sacrificing performance. 

Our approach to responsible investing is set out in our Responsible Investing Policy and involves two key elements: ESG integration and stewardship.

Real member outcomes - not just numbers

Behind every performance chart is a member building financial security.

CareSuper supports members across every life stage with:

  • clear digital tools and communications
  • access to pensions and transition-to-retirement strategies
  • health and wellbeing services through 360Health1
  • compassionate, advocate-led insurance claims support

This holistic approach helps clients feel supported — and reinforces the value of advice.

Insurance solutions

CareSuper’s insurance offering is practical, flexible and genuinely member-focused:
  • Death, TPD and Income Protection with MetLife
  • Life events cover increases without full underwriting
  • Premium waivers during parental leave
  • High claims acceptance rates and active advocacy
  • Health, recovery and rehabilitation programs included

We work with you and your clients, providing individuals and families financial security and reducing financial stress during times of grief or recovery.

Retirement solutions that strengthen advice strategies

At CareSuper, we make it easy for you to help clients turn their super into a reliable retirement income — without locking them into a one-size-fits-all approach. 

Our Managed Income and Flexible Income accounts are built for different retirement styles, whether clients prefer a simple, set-and-forget solution or the freedom to tailor investments and payment amounts over time. Along the way, they benefit from:

  • regular, tax-effective income streams
  • super that stays invested for ongoing growth
  • flexible access to extra funds when life happens

And to add even more value at retirement, eligible clients may receive a retirement bonus when they move into a CareSuper retirement income account. It’s an upfront boost to their balance — calculated as a percentage of what they transfer — helping stretch retirement savings further from day one. In short, it’s another way CareSuper supports better retirement outcomes for you and your clients, backed by practical tools, clear structures and ongoing adviser support.

A female expert is happily giving super advice for employers and members A female expert is happily giving super advice for employers and members

Personalised support that goes beyond

Our dedicated Business Development Managers are here to share industry best practice and guide you through your interactions with CareSuper.

 

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Need access to your client's account?

Write to us

Your client can complete our Authority to access information form or use your own form. Email the completed form to [email protected].

Need access quickly?

Your clients can call 1800 005 166 to authorise you. They'll just need to provide your business name, AFSL and contact details.

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Industry recognised

We consistently receive top ratings from independent ratings agencies. Our multi-asset investment options are rated Recommended by Lonsec and Recommended and Highly Recommended by Zenith. Reach out to your BDM for a copy of these reports.