Our client management team

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Meet the team

  • Darren Hawthorne

    Darren Hawthorne

    Head of Client Partnerships

    Darren has worked in the superannuation industry for over 10 years. Prior to super, Darren serviced corporate clients in his role as Business Development Manager within the area of foreign exchange.

    Darren is RG146 qualified and has successfully completed the AFMA Diploma of Financial Services.

    Darren is passionate about making a real difference to members’ super experience and enjoys educating members on the benefits of growing their superannuation.

    Outside of super Darren enjoys spending time with his family and playing golf. He aspires to live a happy and healthy life in retirement.

    Contact Darren
    Phone: 03 8623 0701 or 0400 204 234

  • Mark Patman

    Mark Patman

    Alliance Partnership and Employer Relationship Manager

    Mark began his career in superannuation. He has been with CareSuper for over 11 years and in the financial services industry for over 16 years. He is qualified with an Advanced Diploma of Financial Planning and Advanced Diploma of Financial Services (Superannuation).

    Mark is passionate about member education and the industry fund ethos. He enjoys helping members understand what super has to offer.

    Outside of super, Mark enjoys spending time with his young family, cooking and watching movies. Mark also has a collection of bonsai plants.

    Contact Mark
    Phone: 02 9216 5401 or 0400 204 322

  • Caroline Ballard

    Caroline Ballard

    Manager, Client & Member Relationships – Northern Region

    Caroline has over 10 years’ experience in super and financial services.  She holds a Bachelor of Business and a Diploma of Financial Planning and has previously worked in the areas of financial advice and relationship management.

    Caroline enjoys working with her clients to help them achieve an informed and comprehensive view of their super arrangements. She is passionate about highlighting the importance of super and enjoys seeing the real difference it makes to the lives of Australians in retirement.  

    Outside of work Caroline spends time at the beach and with friends.

    Contact Caroline
    Phone: 02 9216 5416 or 0498 154 394

  • Chille Ostia

    Chille Ostia

    Employer Relationship Manager – NSW

    As an Employer Relationship Manager Chille is passionate about understanding and identifying the best ways to achieve her clients’ goals.

    Before joining CareSuper she spent seven years at ME in a variety of roles including Workplace Relationship Manager and Customer Relations Analyst.

    Chille is RG146-qualified and is also interested in humanitarian work and the development of young female professionals. She is proud to be part of a profit-for-members fund like CareSuper.

    Contact Chille
    Phone: 02 9216 5414 or 0498 121 695

  • Mathew Nguyen

    Mathew Nguyen

    Member Relationship Manager – NSW

    As a Member Relationship Manager, Mathew strives to make super easy to understand and manage. He works closely with members to help them make the most of their super, whether that’s through their investment choice, insurance cover or help combining their accounts.

    Mathew holds a Bachelor of Business and brings a wealth of knowledge to CareSuper, with over six years’ experience in the finance industry. Prior to working at CareSuper, he was a Relationship Manager at ANZ and a Corporate Actions Analyst at UBS.

    Outside of work, Mathew enjoys watching live sports and catching up with friends. He hopes to achieve a comfortable and stress-free retirement.

    Contact Mathew
    Phone: 02 9216 5402 or 0490 427 822

  • Reno Baldacchino

    Reno Baldacchino

    Employer Relationship Manager – VIC

    Reno brings a wealth of knowledge to his role at CareSuper, with over 19 years’ experience in the finance sector. Prior to working at CareSuper, he spent 11 years at ME as a State Business Development Manager.

    Reno is RG146-qualified and passionate about super education. He makes super manageable for employers by providing them with the right resources for their workplace.

    Outside of work Reno enjoys cycling and spending time with his young family.

    Contact Reno
    Phone: 03 8623 0772 or 0498 020 179

  • Sue Blair

    Sue Blair

    Member Relationship Manager – VIC

    With a diverse career that includes roles in education, marketing and customer service, Sue brings a wide range of skills and experience to CareSuper’s employers and members.

    Sue holds a Bachelor of Business and a Graduate Diploma in Vocational Education and Training. She’s currently working towards a Diploma of Financial Services (Financial Planning).

    With her experience and qualifications, Sue can help take the complexity out of super and make sure CareSuper’s employers and members are getting the most out of their super fund.

    Outside of super Sue enjoys gardening and walking her Labrador.

    Contact Sue
    Phone: 03 8623 0753 or 0437 704 307

  • Angie Bui

    Angie Bui

    Employer Relationship Manager – VIC

    Angie has over 10 years’ experience in the financial services industry and has worked across Australia’s major banks.

    She holds a Bachelor of Business and an Advanced Diploma of Financial Services (Financial Planning).

    With her considerable financial services knowledge and a strong passion for superannuation, Angie prides herself on being a valuable partner to her clients. She works closely with employers to promote financial well-being and encourage financial independence for their employees in retirement.

    Away from work Angie enjoys figure skating and playing the piano.

    Contact Angie
    Phone: 03 8623 0747 or 0448 386 478

  • Michael Kim

    Michael Kim

    Employer Relationship Manager – VIC

    Michael utilises his qualifications and experience to simplify super for his clients. He cares about empowering employers and members so they can make smart, informed decisions about retirement. Michael is well-versed in finance, having spent the past 20 years in the banking industry. He is RG146-qualified and holds a Diploma of Financial Services.

    In his spare time Michael enjoys cooking for family and friends. 

    Contact Michael
    Phone: 03 8623 0772 or 0498 019 341

  • Adrian Sanzaro

    Adrian Sanzaro

    Employer Relationship Manager – VIC

    Before joining CareSuper, Adrian spent seven years at ME in a variety of roles including Workplace Manager and Senior Consultant.

    Adrian has completed RG146 training and is passionate about helping clients understand their super arrangements. As an Employer Relationship Manager he uses his skills to provide employers with the tools and education they need to make super easy.

    Outside of work, Adrian enjoys spending time with his family and friends, playing golf and snowboarding.

    Contact Adrian
    Phone: 03 8623 0756 or 0437 748 030

  • Rachel Dobing

    Rachel Dobing

    Client Partnership Manager – ACT

    In a past life, Rachel worked as a qualified personal trainer – she is now dedicated to keeping something else fit: your super!

    Rachel has over 15 years’ experience in the financial services industry across both major retail and community banks. She is passionate about helping her clients achieve a retirement free of financial pressure. She works hard to demystify super so that members and employers alike can understand their capabilities and opportunities.      

    At home Rachel enjoys cooking, scrapbooking and watching AFL.

    Contact Rachel
    Phone: 0498 008 776

  • Rob Wilson

    Rob Wilson

    Client Partnership Manager – QLD/NT

    Rob has worked in the industry since 2003 as a Business Development Manager, Account Manager and Call Centre Manager for various super funds. Rob has a Diploma in Business (Frontline Management) and has completed modules 1– 4 of the Diploma of Financial Planning.

    Rob offers clients assistance in all aspects of superannuation and is enthusiastic about helping members get the most out of their membership.

    Outside of super, Rob enjoys golf and is an avid horseracing fan.

    Contact Rob
    Phone: 07 3020 6202 or 0400 204 988

  • Damien Small

    Damien Small

    Transition Manager

    Damien is well-equipped to assist you with your superannuation needs, having spent over 20 years in the industry. His previous roles include in administration at Mercer, as Fund Accountant at Legal & General, and as a client services manager at another fund. He holds a Bachelor of Economics and is a Certified Practicing Accountant.

    Damien can help employers transition their employees to CareSuper with minimal fuss. He focuses on ensuring employers’ needs are heard and addressed at all steps of the transition process, and has a broad range of knowledge in dealing with different transition situations.  

    In his spare time, Damien is a keen reader of both fiction and non-fiction. 

    Contact Damien
    Phone: 03 8623 0704

This website contains general advice, not taking into account your objectives, financial situation or needs. Before acting on this advice you should determine if it is appropriate for you. Before acquiring a product, first read its product disclosure statement. Some products and services offered on this website are provided by third parties. The trustee is not responsible for the products or services, views or actions of these third parties. Terms and conditions may apply which should be obtained from the third parties direct. The trustee does not accept liability if loss or damage is incurred from the acquisition of third party products or services. Past performance is not a reliable indicator of future performance and you should consider other factors before choosing a fund or changing your investments. CARE Super Pty Ltd (Trustee) ABN 91 006 670 060 AFSL 235226 CARE Super (Fund) ABN 98 172 275 725
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