Jean-Luc Ambrosi
BPsych, Masters Marketing, GAICD
Chief Member Officer
Qualifications
- Bachelor of Psychology
- Masters Marketing
- Graduate, AICD
Background
‘Our focus is to deliver positive experiences to empower our members, one meaningful interaction at a time, to secure their financial futures with confidence.’
Jean-Luc is responsible for leading the CareSuper brand, digital, member engagement, customer experience and product functions within the Fund. This includes member communication and education, and voice of the customer.
Jean-Luc is a recognised industry leader in brand, digital, customer experience and relationship management. Prior to joining CareSuper, he was Executive General Manager Marketing and Digital at TelstraSuper, where he led these respective teams and provided critical input and analysis to business strategy and planning. Prior to this, he held several senior leadership roles with Vanguard, BlackRock and NAB. He has authored a book, Branding to Differ, published in November 2013.
Jean-Luc holds a Bachelor of Psychology and a Master of Marketing from Webster University. He has also completed the Australian Institute of Company Directors Course GAICD.