How to keep your account

How to keep your account

How to keep your account
Let us know by 31 March 2020 if you’d like to keep your CareSuper account.

As there hasn’t been any recent activity on your account, we may have to transfer your account balance to the Australian Taxation Office (after 30 April 2020), unless you tell us otherwise.

Staying with CareSuper

If you’ve considered your circumstances and would like to keep your account, you’ll need to let us know before 31 March 2020 or take one of the below actions.




Under Protecting Your Super (PYS) legislation introduced last year, all super funds are required to transfer low balance 'inactive' accounts to the ATO, which happens twice per year.

If we don’t hear from you using one of actions listed above, your account balance may be transferred to the ATO after 30 April 2020.

The ATO will try and match any inactive super accounts you may have with an active one. If they can’t find an active one, they’ll look after it for your until they can.


You have access to financial advice

Not sure what to do? As a CareSuper member, you have access to financial advice over the phone.^ You can call us anytime or book a call back from a financial planner.

Book a call back >

Our success is your success

For over 15 years to 30 June 2019, our Balanced option returned over $60,000 more than the average of all surveyed retail funds and outperformed the average of all surveyed industry funds by over $18,000.*

Compare CareSuper >

# Before combining your super into CareSuper you should consider whether this is right for you and check if you will be charged any fees. You should also check the impact on any insurance arrangements (such as loss of insurance) or other benefits.

^ Financial advice obtained over the phone, or through MemberOnline, is provided by Mercer Financial Advice (Australia) Pty Ltd (MFAAPL) ABN 76 153 168 293, Australian Financial Services Licence #411766.

* Past performance is not a reliable indicator of future performance. Comparisons modelled by SuperRatings as at 30 June 2019, commissioned by CareSuper. Assumes a starting balance of $50,000 and initial salary of $50,000 and considers historical earnings and fees – excluding contributions, entry, exit and adviser fees. Compares the average difference in net benefit performance of CareSuper’s Balanced option and the balanced options of funds tracked by SuperRatings, including 90 funds with a 15-year performance history. Outcomes vary between funds. See for more details about modelling calculations and assumptions.