We updated our insurance offering on 1 August 2019, and if you’re wondering, ‘how will this affect me?’ you’ve come to the right place.
If you haven’t already, take some time to review the significant event notice (SEN) we sent you recently about the changes. Your SEN will help you understand the new cover and costs that will apply to you from 1 August 2019.
This page is most relevant for our Employee Plan members (who receive standard insurance cover if they meet the eligibility criteria) and Personal Plan members. If your employer has set you up with a corporate insurance arrangement, refer to your SEN and give us a call on 1300 110 650 if you have any questions.
Not sure what type of member you are? Check out our FAQs page.
Why we changed our insurance
Our members are constantly evolving, and so should the products and services we offer you. In our latest review of our insurance offering, we came up with a few objectives, including helping to ensure our default cover matches the typical needs of our members at every age and that it remains affordable and fair over the long term.
At the same time, we’ve aligned our new offering with the Government’s recent Protecting Your Super package, which is designed to ensure insurance within super is appropriate and members are not paying for insurance they might not know about or premiums that erode their retirement savings.
These tables are relevant for Employee Plan members who were CareSuper members under our old offering, and would have had standard unit-based cover at 1 August 2019. If you join as a new Employee Plan member on or after 1 August 2019 different rates may apply.
This table is relevant for Employee Plan members who, on or after 1 August 2019, reinstate their insurance (in some circumstances) or join CareSuper as a new Employee Plan member and receive insurance cover.
These tables are relevant for members who have, or would like to apply for, fixed cover.
*Some members will automatically receive additional fixed cover to maintain their current level of cover from 1 August 2019 (your SEN will tell you if this applies to you). If you’re automatically receiving additional fixed cover, you only need to use this form if you’d like something different.
You can always change or cancel your insurance
While our new standard insurance cover is designed around a typical member’s needs at different ages (based on statistical data), we understand everyone’s different. That’s why we give you flexibility and choice.
If you’d like to change or cancel your insurance, you can do this through the insurance section of MemberOnline at any time.
Ultimately, what is right for you depends on your circumstances. If you need help deciding what’s appropriate for you, our financial advisers can help you over the phone at no extra cost.*
*Financial advice obtained over the phone, or through MemberOnline, is provided by Mercer Financial Advice (Australia) Pty Ltd (MFAAPL) ABN 76 153 168 293, Australian Financial Services Licence #411766.