You’ll benefit from our merger with Spirit Super

We’re keeping what you know and love, while introducing an exciting range of innovative products, award-winning service^* and a focus on real care, to help you grow your super for the future. 

We’re introducing new benefits…

Your administration fees will be lower  

Lower fees mean more super stays in your account and invested for your future.

Strong focus on retirement income

We’re introducing more retirement income options, and a retirement bonus when you move your super to a full retirement income account. 

New features in Member Online  

MemberOnline will have a different look and feel, and you’ll be able to easily keep track of your investment earnings and see how your balance builds over time.

Enhanced mobile app 

Easily manage your super on the go – wherever, whenever.   

Chat to our experts online

Get answers to your questions by speaking to a real person through our online web chat.

More calculators and tools 

See how much super you may have when you stop work and the difference boosting your super can make to your future.

…and keeping what you already know and love…

We’ll still be an Industry SuperFund 

We truly care about our members and all profits go back to you.

A unique investment approach for a smoother investment ride 

Investment markets rise and fall but over the long term your super rides smoothly. Our active investment strategy provides strong returns with less risk, helping you retire with more. 

Contact a super hero 

We’ll still be here to provide great service. In fact, we’re introducing an award winning^* customer support team, dedicated to helping you.

Expert financial advice

Three levels of expert advice will be available to you.

Competitive insurance options  

You’ll have access to affordable insurance options to help you or your family pay the bills if you passed away, fell ill, or were seriously injured. 

Access to wellbeing benefits at no extra cost 

Take a look at MetLife 360 Health, for professional health and medical services available to you and your family.^**

Interactive webinars and in-person events 

To upskill your super knowledge and help you plan for retirement.
 

Need help?

For the latest news and the answers to your merger related questions, go to the merger hub.

Your super is in safe hands

We’ll automatically transfer your super to your new CareSuper account on 1 November. In the meantime you can rest assured your super is safe and remains invested for your future.

^*CareSuper (Spirit Super) was ranked best in super by Customer Service Benchmarking Australia  (CSBA) for the period April 2023 to March 2024. We have an agreement with CSBA for quality  assurance and staff training within our contact centre. Awards and ratings are only one factor when deciding how to invest your super. Read about the award methodology at csba.com.au

^**MetLife 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. 360Health Virtual Care is a service provided by Teladoc Health. Teladoc Health is a separate and independent entity to MetLife, and MetLife will not be responsible for the nature or quality of services provided by Teladoc Health. Access to these services will be at MetLife’s reasonable discretion and is eligible for all MetLife Protect customers and eligible clients who have received a specific code to activate the service. MetLife reserves the right to reasonably discontinue or change the services at any time. For the Virtual Care app terms and conditions please visit http://www.360healthvirtualcare.com/. The term ‘family’ consists of your children, partner, parents and parents-in-law.

Information correct as at 26 September 2024.