Help and support

Log in or register for Member Online

Set up your account or log in to your Member Online account.

Log in or register

Submit a form securely in Member Online

Upload a form in Member Online.

Submit form

Update my personal details

Change your email, address, or supply your TFN in Member Online.

Update my details

To update your mobile number, call us on 1800 005 166.

To update your name, complete the Change your details form.

Check my balance

See your super balance and recent activity.

See my balance

Make a contribution

Top up or salary sacrifice.

Make a contribution

Combine my super accounts

Search for other super accounts and combine them into CareSuper.

Find and combine

Make a withdrawal

If you’re a pension member, you can withdraw part or all of your super.

Start a withdrawal

Claim financial hardship

See if you’re eligible to access your super early due to financial hardship or on compassionate grounds.

Check eligibility

Claim a Departing Australia Super Payment

Claim a DASP if you’ve permanently left Australia.

Learn about DASP

Update a beneficiary

Nominate or change your non-binding beneficiary, or renew your binding beneficiary in Member Online. 

Update my beneficiary

You can also nominate your binding beneficiary by completing the form.